Thursday, March 2, 2017

Skype Online user is disabled, although Skype Online license assigned!

If you get login problem in Skype Online the first thing is to check if the user has the correct license.

If the user still have problem to log in, I would recommend to run power shell command to see the properties for that specific user.

Get-CsOnlineUser -Identity | fl SipAddress,DisplayName, OnPremHostingProvider, Enabled

In this scenario you will see that the user is disabled and also OnPremHostingProvider = SRV

This can happens if you have an old On-Prem solution.

In local Active Directory you will see "msRTCSIP-DeploymentLocator" = SRV.

Click on Clear

Then OK

Wait for Directory Sync from Active Directory to Azure AD

After DirSync the user is automatically enabled

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